- Mercury Technical Service is easily accessible.
- Specialized Product Teams.
- Continuous product/process training for Technical Service Agents.
- Mercury University Technical training - the best in the industry.
- 15% handling on all parts used in warranty repairs for Premier Dealers.
- Ability to enter service requests via MercNET.
- Strong Field Service Team.
- Premier Dealers can automatically approve warranty pre-authorizations.
- Service information available to all Dealers on-line.
- State-of-the-art computerized diagnostic equipment available for quicker and more efficient trouble shooting.
- Annual Training Fee covers all Mercury University E-skills and classroom training for the entire year.
- Service levels including Mercury Service, Mercury Certified Service, and Mercury Premier Service.