Service Points

• Mercury Technical Service is easily accessible.
• Specialized Product Teams.
• Continuous product/process training for Technical Service Agents.
• Mercury University Technical training - the best in the industry.
• 15% handling on all parts used in warranty repairs for Premier Dealers.
• Ability to enter service requests via MercNET.
• Strong Field Service Team.
• Premier Dealers can automatically approve warranty pre-authorizations.
• Service information available to all Dealers on-line.
• State-of-the-art computerized diagnostic equipment available for quicker and more efficient trouble shooting.
• Annual Training Fee covers all Mercury University E-skills and classroom training for the entire year.
• Service levels including Mercury Service, Mercury Certified Service, and Mercury Premier Service.